MyShopAngel Promotional Product Policies

Take a moment below to read over our site policies that help us conduct business with you!



Pricing/Payment

Check Returns

In all cases where we have a check returned for insufficient Funds, we will assess a $45.00 fee.


Sales Tax

Myshopangel is required by law to collect all applicable state and local taxes for services and goods shipped to New York. Customers in other states may be required to remit use taxes. Please consult your tax advisor. Companies, individuals and organizations who are exempt from sales tax should provide us with a copy of their resale certificate or tax exemption form by fax to 518-373-2739 or 518-877-5778.

Net 30 Terms

If you are granted payment terms, you agree that if you are late paying your invoice, a 1.5% finance charge or the maximum charge permitted by law may be assessed against all accounts with past due balances. You agree to pay all the company’s reasonable attorney’s fees and all collection agency fees incurred in the collection of any amount owed thereunder and not paid when due. A company purchase order is required to receive Net 30 terms. We ship to the ship to address on the purchase order provided.



Order Information

Acceptance

Your submittal of an online order and/or your signature on our Order Acknowledgment is a conditional acceptance by Myshopangel of your offer to purchase our goods and your acceptance of our terms and conditions. It may contain terms that differ from or add to those contained in your purchase order, should you have one, and to the extent that this is the case, Myshopangel hereby expressly conditions its acceptance of your offer on Myshopangel’s assent to the additional or different terms. Your receipt and retention of the goods covered by this invoice shall constitute acceptance of any such additional or different terms. You and Myshopangel agree that any contract hereby entered into has been made and is to be construed to New York State Law.


Overages/Shortages

We try to produce your order in the exact quantity ordered, but this is not always possible due to quality control efforts and fast running machines.


Cancellations/Alterations to Existing Orders

Once an Order Acknowledgment is approved, we cannot guarantee our ability to make changes or cancellations to an order. We will make every effort to comply with your cancellation request. If you have already signed your order review, there will be a minimum charge of $50.00 to cover order entry and preparation expenses. In addition, you are liable to pay the agreed upon price for any work that may have been completed up to the time that we are able to cancel your order. These charges may include but are not limited to setup charges, artwork preparation charges, shipping charges, and restocking fees. All completed work and costs incurred will be the responsibility of the customer. Custom imprinted orders cannot be returned once they are printed and shipped (unless approved by our management team), and are not refundable.


All canceled orders must be canceled in writing only. We do not accept canceled orders over the phone. A letter indicating the desire to cancel with the order number must be either faxed to 1-518-877-5778 or emailed to customerservice@myshopangel.com.




Product Information

All goods become your property at the time they are accepted by the carrier.

Warranties

Piluso Inc, dba Myshopangel warrants that all goods sold are free of any security interest and will make available to you all transferable warranties made to Myshopangel by the manufacturer of the goods. Myshopangel makes no other express or implied warranties, and specifically makes no implied warranties of merchantability or fitness for purpose.

Merchandise Consistency

Please note that we encourage you to take the opportunity to review a sample of the actual product before you order in large quantities. It is important that you understand that these samples are representative in nature. While we are very careful about the products we sell, manufacturing variations are unavoidable and a natural result of the manufacturing process. By choosing to place an order with Myshopangel, you are agreeing to accept merchandise with reasonable manufacturing variances in product material, color, and packaging. The most common example of this is apparel dye-lots.




Shipping/Returns

Returns/Delays

Blank Goods:

If for any reason you are not satisfied with the purchase of your blank goods you may return it to us (We do not accept returns on blank koozies, insurance cardholders, and other items. These items are made to order and cannot be returned for that reason. A 20% restocking fee will also be charged on all returns and shipping will not be refunded. Products must be returned in their original condition and new clothing must have all tags attached. Refunds will be processed within 7 working days of receipt of the returned goods pending inspection. Refunds will be processed for the amount of product returned, which should be the same total as ordered.



Imprinted Products:

We require a signed proof approval before we begin production. This eliminates imprinting errors and allows us to satisfy our customers' needs. All claims must be brought to our attention within 15 days of receipt of the order. We do not accept returns on custom imprinted orders.

Claims/Adjustments/Returns

If you have any problems with your order please contact customer service at 1-800-495-4176 within 15 days of receipt. We advise opening your merchandise to review its quality even if you do not intend to use it right away. After this time we will be unable to issue any credit. Please have your order number available. WE DO NOT ACCEPT UNAUTHORIZED RETURNS. If any problem arises, please call customer service immediately. If necessary we will issue an RMA number (Return Material Authorization) and provide you with a special shipping address.


Shipping Charges

We make every effort to accurately estimate shipping charges. From time to time, we may underestimate the shipping charges on your order. In such an event, we may make reasonable adjustments to your shipping charges. You will be contacted about this charge. You always have the option to provide us with a shipping account number (a small handling charge may apply).



Usage of Website

TERMS AND CONDITIONS: PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Site Pricing

While we make best efforts to keep our site up to date, from time to time actual market conditions may change the price of a product. We reserve the right to change the published prices of the product offered on our site at any time. If a published site price is incorrect on an item you have quoted or ordered, we will contact you immediately with the most updated price or help you choose a different item that is within your budget.


Privacy Statement

All information submitted to MyShopAngel.com will remain private and will not be sold, traded, or distributed in any manner. All information is kept confidential unless the user requests otherwise. All information provided to MyShopAngel.com is used for internal purposes only, including payment and notifications. Your privacy is important to us.

Site Images

We make best efforts to provide clear and color-correct product images on our site that best reflect the true nature of the products. However, web site images can be inherently limited in their ability to communicate color, scale, and detail. We want to remind customers to be careful about making assumptions about products from the site image alone. We strongly urge our customers to order actual samples. If you choose not to evaluate a physical sample, we cannot be held responsible for the difference between the image as it appears on your monitor and the final product.


Security

MyShopAngel.com uses industry-standard Secure Sockets Layer (SSL) security when transferring credit card or order information. When entering the secure sections of our website, a "Security Alert" pop-up will appear on your screen.

Promotional Email Marketing


By using this site, you agree to receive promotional emails from MyShopAngel.com by default. Customer emails are collected and customers will automatically receive updates from MyShopAngel.com.

To Unsubscribe: If you receive promotional email marketing from MyShopAngel.com and do not wish to receive it anymore, please press the unsubscribe button on the bottom of the email. Please allow up to a month for your email to be deleted from our mailing list from the date you unsubscribe.

We do not sell, trade, or otherwise transfer your personally identifiable information to other parties unless we provide you with advance notice, except as described below. We have not sold, trade,d or otherwise transfer personally identifiable information since we started in 2001. We are proud of this as we care for our customers' private data. The term "outside parties" does not include MyShopAngel. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our own or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Copyright

The entirety of the content included on this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Piluso Inc., DBA Myshopangel. The collective work includes works that are licensed to Piluso Inc., DBA Myshopangel. Copyright 2021, Piluso Inc., DBA Myshopangel ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Piluso Inc., DBA Myshopangel, or purchasing MyShopAngel products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Piluso Inc., DBA Myshopangel, or to purchase MyShopAngel products. Any other use, including but not limited to the reproduction, distribution, display, or transmission of the content of this site is strictly prohibited unless authorized by Piluso Inc., DBA Myshopangel. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks

All trademarks, service marks, and trade names of Piluso Inc., DBA Myshopangel used in the site are trademarks or registered trademarks of Piluso Inc.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Piluso Inc., DBA Myshopangel disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Piluso Inc., DBA Myshopangel does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Piluso Inc., DBA Myshopangel does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability

Piluso Inc., DBA Myshopangel shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Piluso Inc., DBA Myshopangel has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Piluso Inc., DBA Myshopangel product is mistakenly listed at an incorrect price, Piluso Inc., DBA Myshopangel reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Piluso Inc., DBA Myshopangel reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Piluso Inc., DBA Myshopangel shall issue a credit to your credit card account in the amount of the incorrect price.


Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Piluso Inc., DBA Myshopangel without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous shall survive any termination.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Piluso Inc., DBA Myshopangel or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer

Piluso Inc., DBA Myshopangel does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Piluso Inc., DBA Myshopangel is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Piluso Inc., DBA Myshopangel reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property rights of another or (d) offensive or otherwise unacceptable to Piluso Inc., DBA Myshopangel in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Piluso Inc., DBA Myshopangel, its officers, directors, employees, agents, licensors, and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Piluso Inc., DBA Myshopangel may link to sites operated by third parties. However, even if the third party is affiliated with Piluso Inc., DBA Myshopangel, Piluso Inc., DBA Myshopangel has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Piluso Inc., DBA Myshopangel. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Piluso Inc., DBA Myshopangel seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site but for sites, it links to as well (including if a specific link does not work).